Frequently asked questions

Stuck on something? We're here to help with all your questions and answers in one place.

👀General questions

Who are we?
KikiHub is a place where dating, chats, and local vibes meet. All the people and chats are nearby you! Jump into the shuffle, or just drop a post — every post here is a real-time chat room.
- → Everyone’s open to chat. Just SAY HI!
- → Every post = a real-time chat room
- → Relevant talks always go to the top
Is it free?
All posts and public chat rooms are open to everyone, so you can join the conversation without paying a cent.

Premium gives you extra perks like unlimited private chats, advanced search, and locked posts — but the core experience is always free.
How to send anonymous comment?
Here's how to drop an anonymous comment:
1. Find a post you'd like to reply to.
2. Long-press the message button under the post.
3. Select "Send anonymously" — your comment will appear without your name or profile.
Perfect for honest thoughts, secret confessions, or when you're just feeling shy. 🤫
But please keep it respectful — moderation still applies!

Why was my avatar deleted?
We only allow clear, real photos of your face — no borders, filters, drawings, or heavy edits.
→ Your photo should feel real and trustworthy to others.
→ Repeated uploads of non-compliant avatars may lead to a profile restriction.
What is "Verified"?
A verified badge means the user passed a quick selfie check. It’s one way we build trust and keep things real.
Can I hide my profile?
Yes! You can turn off Open to Public Search in Profile Settings.
→ This hides you from shuffle, and public discovery.
→ You’ll still keep your account and messages — just stay low-key until you're ready to jump back in.

How do I start a conversation?
Find someone you’re interested in and send a message — everyone here is open to meeting new people. Just say something. People reply 🫶
Why is there a private chat limit?
We want to keep the platform alive — not just another messenger.
→ No limits for girls — we support balance
→ Anonymous posts = real, honest, unfiltered convos
→ Locked content = for creators who want to get some donuts
How do I send locked content?
This feature is only available to creators. Locked content are part of Creator Mode — available through in-app gifts.
Is adult content allowed?
No. Explicit content, nudity, or sexual services are strictly forbidden.
→ KikiHub is a place for real, respectful conversations.
→ We use AI + human moderation to detect and remove inappropriate content.
→ Repeated violations may lead to bans or profile restrictions.
What should I do if I see something inappropriate?
Tap the ⚠️ icon to report it.
→ Our team reviews every report, and action is taken quickly.
→ Reporting helps keep the community safe and respectful.

How to become a creator?
Get 1,000 followers, apply as a Creator, pass KYC verification and start receiving payouts. These steps show you’re ready to grow, trusted on the platform, and prepared to turn your audience into income.
Unlock a space where your reach expands, your voice carries further, and your brand works for you. Creator Mode gives you the tools to engage your community on a larger scale and transform influence into opportunity.
What does Creator Mode include?
It’s your all-access pass to connect with your audience like a pro. Send one message that reaches every follower. Post exclusive content just for subscribers and earn donuts for every 1,000 views.Share locked messages to reward your biggest supporters.

Everything you need to grow your following, build stronger connections, and boost your earnings.
How much can creators earn?
Creators receive 50% of gift revenue through in-app purchases
→ 30% goes to Apple/Google
→ 20% goes to KikiHub

What is verification?
If there’s suspicious activity or someone reports your profile, we might ask for a selfie to confirm it’s really you.
Can I take screenshots or share chat photos?
→ No screenshots. No leaks.
→ Sharing private photos from chats is strictly forbidden. We respect privacy here.
Can I report or block someone?
Absolutely. Just tap the ⚠️ icon on any profile or chat.
→ You can block users — they won’t see your posts or message you again.
→ You can also report anything suspicious or inappropriate.
→ Our team reviews every report to keep the community safe.

How can I request a refund?
If you purchased through Apple or Google, refunds are handled by their support:
→ Request a refund from Apple
→ Request a refund from Google
Or reach out to our support — we’ll review your request and help you out.
How do I delete my account?
Submit a deletion request — your account will be permanently erased in 30 days.

Changed your mind? You can restore it anytime before the 30 days are up by logging back in.

Once it’s gone, it’s gone. We don’t keep your data longer than needed.